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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Chandler Cahill

March 13, 2026

5  out of  5
rating by Chandler Cahill
"Karrie Dubose' service is great! Her customer service rep, Kristy, handled my request quickly and efficiently, doing exactly what I asked."
We responded:
"Thank you for your review, Chandler!️ We appreciate you taking the time to share that. Kristy does a fantastic job at making sure things get handled efficiently while still giving great service, so I’ll be sure to pass your kind words along to her. "
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Mary Anderson

March 10, 2026

5  out of  5
rating by Mary Anderson
"Changing insurance coverage can be stressful and complicated. I did my do diligence searching on-line reviews of State Farm and with the WA State Commissioners office regarding the Karrie Dubose State Farm agency and the agents. Dubose Agent Rosella Law was patient regarding all the questions I had about coverage as was Alexis Hulen. They made it easy, fast and left me with a feeling of confidence that I had chosen the right people to work with. It was an ecellent experience."
We responded:
"Mary, thank you for the thoughtful review! We know switching insurance can feel stressful, so it means a lot to hear that Rosella and Alexis were able to make the process easier and answer all your questions along the way. We’re grateful you took the time to research and ultimately chose to work with our agency. Thanks again for trusting us with your insurance needs and we look forward to working with you again soon. "
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Ben

March 10, 2026

5  out of  5
rating by Ben
"UPDATE (2026): I recently switched my auto insurance to State Farm and had a really great experience working with Rosella and the team again. Rosella was incredibly responsive throughout the process and what I appreciated most was how easy she made it to communicate over email. When you’re working during the day and can’t always step away to take phone calls—especially in an office setting—that flexibility makes a huge difference. There was a small hiccup during the process, but the team handled it quickly and professionally. Rosella happened to be tied up helping another customer and it was already past their normal operating hours, but Alexis and Karrie stepped in and followed up to make sure everything was taken care of. They made sure my policy was properly bound and that I had the correct coverage in place before it starts tomorrow. ---- (2022) I have been using this State Farm location for over two years. Everyone from this location goes above and beyond for their customers. Rosella Law helped me set up 5 policies and patiently answered all my questions! Everything was done over a quick phone call and an email. Great rates too. Would highly recommend this location!!"
We responded:
"Thank you for taking the time to share such a detailed review, Ben. We’re pleased to hear that your experience with Rosella and our entire team was positive, and that switching your auto insurance to State Farm felt easy and hassle-free. We also appreciate your understanding regarding the hiccup during the process. Making sure your policy was done right is always a top priority for us, even if that means staying after hours. It's wonderful that Rosella has been able to assist you with multiple policies and patiently answered your questions. We know how important it is to have flexible communication options. Your recommendation is truly appreciated, and we look forward to continuing to support you with all your insurance needs in the future. "
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Jennifer Jerbi

March 6, 2026

5  out of  5
rating by Jennifer Jerbi
"Karrie and her amazing support staff, especially Alexis are prompt with response times, super helpful and always professional. We have only positive things to say. Even when we asked about a lower quote we got from another agency - they took the time to explain the difference in coverage and cost. In the end we stuck with Karrie and State Farm!"
We responded:
"Thank you so much for the kind words, Jennifer! It means a lot to our team. Alexis, and the rest of our team, work hard to make sure our clients feel supported, informed, and confident in their coverage decisions. We’re glad we could walk through the differences in the quotes and help you understand what you were comparing. Insurance can be complicated, and our goal is always to make sure you have the right protection—not just the lowest price. We appreciate your trust in our office and in State Farm, and we’re here whenever you need us."
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Curtis K

March 3, 2026

5  out of  5
rating by Curtis K
"Always professional and friendly, Alexis is very helpful and takes the time to make sure that all of our insurance needs are well taken care of."
We responded:
"Thanks so much for your kind review, Curtis! We’re happy to hear that you always have a positive experience with our team. It means a lot to us to know that our helpfulness and service make a difference. We’re committed to doing our best every time, and your feedback encourages us to keep it up. If there’s ever anything else you need, don’t hesitate to reach out—we’re always here to help!"
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Samantha Cayabyab

February 26, 2026

5  out of  5
rating by Samantha Cayabyab
"Rosella was quick and responsive in helping us get set up with car and renters insurance!"
We responded:
"Thank you for the review, Samantha! We’re proud to have Rosella on our team and love hearing how helpful and attentive she was in getting you set up with your car and renters insurance. We appreciate the opportunity to serve you. "
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Juha A Sinisalo

February 24, 2026

5  out of  5
rating by Juha A Sinisalo
"Awesome and very fast service when transferring our car insurance from NY to WA. Highly recommened !!"
We responded:
"Thank you for your kind words, Juha! We're thrilled to hear that the transfer of your car insurance was quick and smooth. It means a lot to us that you’d highly recommend our service. If you ever need anything else, we’re always here to help. "
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David Bloomfield

February 12, 2026

5  out of  5
rating by David Bloomfield
"Karrie, Alexis, and the rest of the team are always super responsive and easy to work with. Highly recommended :-)"
We responded:
"Thanks for your review, David! Happy to hear that our team has been responsive and easy to work with — that means a lot to us. We enjoy working with great customers like you. If there’s ever anything you need, we're here for you! "
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Amanda Bender

February 5, 2026

5  out of  5
rating by Amanda Bender
"Kristy was awesome to work with! Extremely efficient and customer service focused!"
We responded:
"Thank you, Amanda! It's great to know that Kristy made the experience smooth and enjoyable for you. She always puts a lot of effort into making sure everything gets done quickly and that customers feel taken care of. We truly appreciate you taking the time to share your experience and look forward to working with you again. "
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Edward Gallagher

February 5, 2026

5  out of  5
rating by Edward Gallagher
"Professional and friendly service. Alexis helped me with changes to my car insurance and information on filing a claim. Alexis was extremely knowledgeable, professional and friendly."
We responded:
"Thank you for your feedback, Ed. Alexis really is pro at helping our customers navigate filing a claim. We know that the claims process can be stressful, so we do our best to make sure that you have a smooth experience. Let us know we can assist with anything else! "
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Charlie Laird

February 4, 2026

5  out of  5
rating by Charlie Laird
"Always quick to respond."
We responded:
"Thanks so much, Charlie! We appreciate you noticing— we try to take care of our customers as quickly as possible! Don’t hesitate to reach out anytime. "
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JP Maywald

January 31, 2026

5  out of  5
rating by JP Maywald
"Kristy is great! Quick to respond, helpful, and kind. Her service was always excellent and she always treated me like a human being :) Would highly recommend."
We responded:
"Thanks a ton for your review, JP! It's wonderful that Kristy was quick to respond and super helpful throughout your experience. She really cares about treating everyone like a person, not just a customer, so it’s awesome to know that came through. Your recommendation means the world to us! If you ever need anything else or just want to reach out, don’t hesitate — we’re always here to help. "
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GreenBass

January 29, 2026

5  out of  5
rating by GreenBass
"Kristy was the best server ever, changed my life with her customer service."
We responded:
"Thank you so much for your kind words, GerenBass! We’re happy to hear that Kristy made such a positive impact with her service. We’ll be sure to pass along your compliments to her, and we look forward to working with you again soon. "
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p b

January 27, 2026

5  out of  5
rating by p b
"We've been with Karrie Dubose's agency for several now. Everyone we've worked with there (most recently Alexis) has been very friendly and knowledgeable, both about their product offerings AND how their products work with local/state/national laws. I've had a lot of questions at times, and folks at the Dubose agency have always been responsive and taken time to make sure I had my questions answered. We plan on being with them for a while. :)"
We responded:
"Thanks for your thoughtful review, p b! Alexis is wonderful at helping our customers navigate tricky insurance questions. We appreciate your loyalty and trust in us over the years, and it means a lot that you plan to stay with us for a long time. If you ever have more questions or just want to chat about your coverage, don’t hesitate to reach out. "
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Zach Olson

January 9, 2026

5  out of  5
rating by Zach Olson
"Always available when you need them. Alexis at Karrie Dubose is especially helpful. Like a good neighbor or something"
We responded:
"Thanks for your review, Zach! We're really glad to hear that Alexis on our team has been so helpful — she definitely goes above and beyond for everyone. We always try to be available whenever you need us, kind of like that reliable neighbor you can count on. It means a lot to know that it shows! "
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Italia Godinez

December 13, 2025

5  out of  5
rating by Italia Godinez
"I had a pleasant experience with Kristy. She was patient with me, took the time to educate me, and made the process of switching over an ease."
We responded:
"Italia - thank you for taking the time to acknowledge Kristy’s efforts—she deserves all the recognition for making the insurance process easier and more comfortable! Having someone who cares and is willing to guide you makes all the difference, especially when navigating something new or unfamiliar. I’m glad you had such a positive experience, and we look forward to working with you again soon. "
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Maria Elena Van Gaver

December 12, 2025

5  out of  5
rating by Maria Elena Van Gaver
"Rosella and Alexis were so helpful! And their help is the reason I am deciding to stay with State Farm."
We responded:
"Thanks so much for the shoutout, Maria! It means a lot that you’re staying with State Farm because of the service Rosella and Alexis provided. We always strive to make things as easy and stress-free as possible for our customers, and it’s great to know they delivered on that. If you ever need anything else or have questions down the road, don’t hesitate to reach out — we’ve got your back!"
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Virginia Chiu

December 8, 2025

5  out of  5
rating by Virginia Chiu
"Everyone I've interacted with at this office is very helpful and responsive! They are very clear in explaining the policies you are purchasing. They make my life easier by taking the stress out of buying insurance, so I stick with them."
We responded:
"Thank you so much for sharing such a lovely review, Virginia! Our goal is always to provide not just excellent service, but also peace of mind, so you can feel confident and supported every step of the way. We appreciate your trust and look forward to continuing to assist you. If there’s ever anything more we can do to make your experience even better, please don’t hesitate to reach out. "
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Ret Spencer

December 5, 2025

5  out of  5
rating by Ret Spencer
"Good communication. Good customer service. Ros was very helpful."
We responded:
"Thank you for your kind words, Ret! IT's fantastic to hear that you had excellent communication and customer service from our office. We appreciate your feedback and look forward to working with you again soon. "
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Logan Whittmore (Logan)

December 3, 2025

5  out of  5
rating by Logan Whittmore (Logan)
"Service was fast, friendly, and convenient."
We responded:
"Thanks so much for the review, Logan! We're really happy to hear that you found our service quick, friendly, and easy to use. Making things convenient and enjoyable for you is exactly what we aim for. If you ever need anything else or have any questions, just give us a shout—we’re always here to help! "
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Maneesh Sethi

November 29, 2025

5  out of  5
rating by Maneesh Sethi
"Have been Karrie’s client for a decade. Her staff goes above and beyond to answer your questions and get your the best possible policy and rate out there. Super happy and highly recommended."
We responded:
"This review made our day, Maneesh! We are grateful for loyal customers like you. I’m glad to hear that our team has been consistently going the extra mile to help you find the best insurance policies and rates. Thanks for sharing your experience and recommendation. Here’s to many more years of great service, and we look forward to continuing to support you."
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Sophie Zheng

November 26, 2025

5  out of  5
rating by Sophie Zheng
"Jesse was so patient helping me explore different insurance options for my auto and home insurance. I would definitely recommend!"
We responded:
"Thank you for review, Sophie! It's great knowing that Jesse was patient and took the time to help you explore all your options for both auto and home insurance. It can definitely be overwhelming trying to figure out what’s best, so having someone who’s willing to guide you through it makes a big difference. Really appreciate the recommendation!"
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Debbie

November 25, 2025

5  out of  5
rating by Debbie
"Alexis was terrific in getting back to us in short order so we were happy with the service that we received. That’s why we’ve been with State Farm for a long time."
We responded:
"Thanks for your review, Debbie! We’re glad Alexis was able to respond quickly to your requests and that your experience with us has been positive. We truly appreciate your loyalty!"
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Woosung Ahn

November 23, 2025

5  out of  5
rating by Woosung Ahn
"Alexis was quick, clear, and incredibly helpful. made the whole insurance switch seamless. Highly recommend"
We responded:
"Woosung - thanks for your review! Switching insurance can sometimes be a hassle, so it’s great to know Alexis made everything seamless for you. It’s always our goal to provide top-notch support and make things as easy as possible. Your recommendation means a lot to us, and we’re here whenever you need assistance down the road! "
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Jacqui Hull

November 10, 2025

5  out of  5
rating by Jacqui Hull
"I had a great experience with Rosella Law with State Farm in Seattle!"
We responded:
"Jacqui - we appreciate your shoutout to Rosella! I'm happy to know that you had a great experience with her. We look forward to working with you again soon. "